FirstHealth Moore Regional Hospital, including its Richmond Memorial and Hoke campuses, has once again been recognized as one of North Carolina’s best hospitals and as a top hospital in patient satisfaction by Business North Carolina magazine.
On the 2017 list, Moore Regional ranked No. 5 in the “best hospital” ranking (tied with Caromont Regional Medical Center in Gastonia) and No. 2 in “patient picks”.
Business North Carolina’s annual quality rankings of the state’s adult, acute-care hospitals with at least 50 beds compared nearly 100 North Carolina hospitals on varying quality measures to assemble the “best hospital” list. The criteria included 24 different metrics, including patient satisfaction, readmission rates and infection rates.
The “patient picks” list is a result of The Hospital Consumer Assessment of Healthcare Providers and Systems that surveys hospital patients between 48 hours and six weeks of discharge. Top “patient picks” are based on the percentage of patients who would recommend the hospital to others.
In this year's rankings, Moore Regional performed at or above average in nearly every category, being above the national average in patient satisfaction; heart failure and pneumonia death rates; central line and catheter infection rates; and hospital safety.
“Moore Regional is honored to once again be recognized among the best hospitals in the state,” says John Krahnert Jr., M.D., FirstHealth’s chief medical officer. “This achievement is a testament to the commitment of our medical staff, the nursing staff and everyone involved in the patient care experience to offer a level of medical excellence that is recognized among the best in North Carolina.”
Moore Regional continues to receive numerous accolades year after year. It is recognized by Blue Cross Blue Shield of North Carolina as a "Blue Distinction Center+" for high quality and cost-effective services in the areas of cardiac care, knee and hip replacement, and maternity care. It is ranked by U.S. News & World Report as a “Top-Performing Hospital”, achieving the highest rating possible in 8 adult conditions/procedures including heart bypass surgery, colon & lung cancer surgeries, and hip & knee replacements.
Truven Health Analytics ranked Moore Regional as one of the 100 Best Hospitals in the nation in 2016 and 2017 in the Large Community Hospital category based on overall performance measured by patient care, operational efficiency, financial stability, and patient perception of care. It is the only large community hospital in North Carolina recognized in the Top 100 list.
Healthgrades, a leading online resource for comprehensive information about physicians and hospitals, has recognized Moore Regional nationally for Hospital Quality and Specialty Excellence for many years, including the following awards:
- Distinguished Hospital Award in Clinical Excellence 2015-2017 for performance in the top 5% of hospitals nationally for overall clinical excellence and for consistent delivery of comprehensive high-quality care;
- Outstanding Patient Experience Award 2009-2017 for recognition in the top 15% of hospitals nationally for overall patient experience;
- America’s Best 100 Hospitals for Joint Replacement Award 2017;
- Cranial Neurosurgery Excellence Award 2017;
- Pulmonary Care Excellence Award 2014-2017.
And the lists go on.
Residents are truly fortunate to have FirstHealth of the Carolinas located in Moore County and to have such close access to this innovative, advanced, nationally-acclaimed regional healthcare system.